Interactive Voice Response

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IVR stands for Interactive Voice Response. It is the system that takes most of our calls: "Welcome to our company. If you know your party's extension, please dial it now...".

Some virtual number suppliers allow you to set an IVR. You may want a simple IVR, that simply asks the user to wait while the call is connected, or more sophisticated prompts, like multiple extensions, voice-activated directories, voice mail, etc.

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